Our Guarantee

We guarantee that your item will arrive safely, work perfectly, and that you will like it.

In the event that your item does not arrive safely.
An insurance claim with the carrier will be filed on your behalf. (we ship mostly UPS).
We are expert packers and have very few shipping damage claims. All items are insured for their entire value.

In the event that your item does not work perfectly.
Contact us immediately to discuss repair/replacement options.
Everything we sell has been thoroughly tested and always leaves our shop in perfect working order.
Beyond the initial delivery, we guarantee that your item will be trouble free for 30 days.
The brands and models we sell have been selected intentionally for their durability, reliability, and longevity.
You may notice that there are some brands or models that we do not offer. This is often because we have found them to be of inferior quality or trouble prone.

In the event that you do not like your item.
For a period of 30 days following delivery you have the option to return the item for a full refund minus shipping charges.
No questions asked.
Of course the item has to be the same one delivered, and received back in the same condition as delivered.

But wait, there's more!
Our service department is closed to new customers (and we intend to keep it that way).
The only units that we repair are those that are being prepared for sale, and those that have been previously sold.
If you buy from us, we promise to provide service for your unit.
Normal shop charges apply (contact us for details) and all shipping charges are your responsibility.
We strongly encourage you to keep the packing that came with your unit, especially the heavy ones, in the event that you need to return it for servicing.

We are here to answer all of your questions about your unit for as long as you own it.
Our promise of service and support is transferable to the next owner.